There are no refunds or cancellations once fees are paid.
Tuition fee should be paid on term basis(10 weeks for high school students and 8 weeks for adult learners) for group lessons and minimum 5 sessions for private lessons.
Students who join any course in the middle of the term are allowed to pay for the remaining lessons of the term.
The Academy cannot accept responsibility for changes in work or personal circumstances which may prevent attendance.
The Academy will not provide supplementary lessons due to student tardiness - it is the student's responsibility to attend lessons on time.
Basically, once a course is started, the lesson times are fixed. Any request to change a previously agreed private lesson time must be made and approved by the Academy, at least 1 business day prior to that lesson. Students have responsibility for charge of tuition fee due to late notice. Please note that the Academy still has to pay teachers notwithstanding non attendance by students who have not given the required notice.
Please provide staff with medical certificate of student's health status if there is any. The academy has no responsibility for any safety / health incidents if the student didn't provide his/her legal medical document.
Students MUST NOT exchange contact numbers with teachers. The Academy has no responsibility for any accidents that may happen outside the classroom by not abiding by the safety rules. Please contact the Academy directly for any enquiries.
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